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View Full Version : I knew better-paint problem


Dusty
January 23rd, 2010, 12:45 PM
I did a job this week and somehow I ended up with 3 gallons of paint that were suppose to be the same color, but were all slightly off. I already had the majority of the job cut in and didn't realize I had a problem until I had rolled out the living room.

The tints were so close that I couldn't tell what was true but paint from one gallon was noticibly different when put on top of paint from a different gallon. Of course I didn't have a large bucket to mix the three. I got creative and made it come together by using one gallon as a base coat and top coated using paint from the other gallons in different rooms. This was easier then returning the paint.

Shame on me for not checking the tints in the store. Shame on me for not mixing the 3 gallons before applying the paint. This cost me more time and I wasted a second roller cover and trayliner and extra clean up time.

I knew SW had a problem with their tinting equipment just 2 wks ago. They had it repaired, but there can always be problems with tinting.

nEighter
January 23rd, 2010, 01:09 PM
They are the worst. I swear. I have 6 gals left of 15 from them mistinting on a job I did and got comped store credit for their Eff up. Another time I made them cut me a check.

They should dot and file all those colors so they can see what it is they are doing.. ESPECIALLY if they have a problem going with their damn machine..

bconley
January 23rd, 2010, 02:34 PM
Always box your paint! no probs that way

knothead
January 23rd, 2010, 03:31 PM
They are the worst. I swear. I have 6 gals left of 15 from them mistinting on a job I did and got comped store credit for their Eff up. Another time I made them cut me a check.

They should dot and file all those colors so they can see what it is they are doing.. ESPECIALLY if they have a problem going with their damn machine..

For me its Ben Moore paint. Every time a customer requests it I cringe because I have had so many bad experiences with them mistinting

Leo G
January 23rd, 2010, 03:34 PM
Shame on you for not boxing the paint. Shame shame shame.

Welcome to the school of hard knocks.

We've all been there.

Dusty
January 23rd, 2010, 03:56 PM
They are the worst. I swear. I have 6 gals left of 15 from them mistinting on a job I did and got comped store credit for their Eff up. Another time I made them cut me a check.

They should dot and file all those colors so they can see what it is they are doing.. ESPECIALLY if they have a problem going with their damn machine..

I buy all of my paint there. Rarely do I have a problem. One phone call and they remedy the situation before I arrive to pick up the new mix. They also let us keep the mistake which we can use in the rehabs.

This can happen with any paint supplier. That is why your suppose to mix your paints before applying it to walls